Hi there,

Glad to have your here as a visitor. Most likely, you got here through social media, a Google search, or because we met in real life at a networking event or over a cup of coffee. Either way, thanks for stopping by.

If you already know what you want, click here. Or keep scrolling if you are still unsure and just need more information about the workshops and trainings I offer:

Arjen Ulrich

I'm genuinely fascinated by human interactions, whether they occur in public or within the workplace. I'm curious about how we can inspire our colleagues, ensure effective communication, and create positive customer experiences.

In my role as a Product Owner, I've had the opportunity to be deeply involved in these aspects. I've applied Agile methodologies to navigate the ever-changing landscape of software development, used visual aids like drawings to improve communication, and gained insights into enhancing the customer experience.

I also enjoy sharing what I've learned through training and workshops. Regardless of your field, I'm here to offer insights and support.

Customer journey mapping

Delve into the heart of the customer experience with Customer Journey Mapping. I will guide you in mapping and understanding your customer's interactions, pain points, and emotions. Uncover valuable insights that drive customer-centric improvements and internal alignment.

Design sprints

Fast-track product development with Design Sprints. I facilitate dynamic, time-boxed sessions that guide you from ideation to prototyping in record time. By condensing months of work into a few days, you'll quickly validate ideas, gather feedback, and refine concepts.

Business drawing

Elevate your business communication through the art of visualization. You will learn to transform complex ideas into clear, compelling visuals. Unlock the power of visual thinking to convey concepts, strategies, and processes to your stakeholders.

Agile & Scrum training

Embrace efficiency and collaboration with our expert Agile & Scrum training. Whether you're new to Agile or seeking to refine your practices, our training equips you with the skills to drive projects with precision and adaptability.